Tools

An illustration of the introduction the 5 WHYs root cause analysis tool.

The 5 WHYs – Ultimate Tool for Root Cause Analysis in Finance

Five whys (or 5 whys) is an iterative interrogative technique used to explore the cause-and-effect relationships underlying a particular problem. The primary goal of the technique is to determine the root cause of a defect or problem by repeating the question “Why?”. Each answer forms the basis of the next question. The “five” in the …

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